Returns & Refunds
Items shipped from Meishile.co, can be returned within 14 days of delivery, with some exceptions:
Please see Items that products listing pages.
The following are not covered under the Free Return/Exchange/Repair Guarantee
- Damage caused by transportation, loading and unloading during the return, exchange and repair.
- Any modification, disassembly and repair without the authorization of the brand owner.
- Product damage caused by accidental factors or human behavior. Such as: input inappropriate voltage, overload, equipment incompatibility, liquid ingress, drop damage, excessive extrusion, motherboard deformation, etc. If there are obvious hard object damage, cracks, broken feet, severe deformation, damaged power cords, broken wires, bare cores, etc.
- Product failure or damage caused by failure to install, use, maintain and store in accordance with the requirements of the instruction manual.
- The product nameplate, commodity bar code, and tamper-evident label are torn off or damaged, and are blurred and unrecognizable.
- The warranty period has been exceeded.
- Failure or damage caused by force majeure factors (such as fire, earthquake, flood, etc.).